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Privacy Policy 

 

Effective Date: January 20, 2019

Circle of Care St. Louis ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and share your personal information, including how we handle your SMS (text messaging) consent and communications.

1. Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Mailing address

  • Phone number

  • Demographic information (such as age or gender, when voluntarily provided)

  • Employment-related details (e.g., job history, certification status)

  • Any other information voluntarily submitted via forms on our website or during service intake

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To provide services to clients, caregivers, and job applicants

  • To send appointment reminders, health alerts, job application updates, and public service announcements via SMS

  • To respond to your inquiries and requests

  • To communicate about community events, program updates, and service changes

  • For internal recordkeeping and operational support

3. Sharing of Personal Information

We do not sell, rent, or trade your personal information.
We may share information with:

  • Authorized personnel within Circle of Care St. Louis who need the information to perform their duties

  • Third-party service providers (e.g., billing or IT services) under strict confidentiality and only to the extent necessary to support our operations

  • Government agencies or legal entities when required by law

4. SMS Text Messaging Consent

By providing your mobile phone number, you consent to receive text messages from Circle of Care St. Louis. These may include service updates, appointment reminders, and community alerts.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.

5. Your Choices

You can:

  • Opt out of marketing emails and SMS at any time

  • Request access to the personal data we have on file

  • Request corrections to your data

  • Request the deletion of your information, where applicable

To make any of these requests, please contact us at:
📧 info@circleofcarestlouis.org
📞 314-873-3501

6. Updates to This Policy

We may update this policy periodically. The updated version will be posted on this page with the effective date. Your continued use of our services means you agree to the current policy.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:
Circle of Care St. Louis
431 Chez Paree Dr., Hazelwood, MO 63042
📧 info@circleofcarestlouis.org
📞 314-873-3501

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