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BENEFITS & RESOURCE NAVIGATION
Finding Help Shouldn't Be Complicated.
Understanding benefits, completing applications, gathering documents, and figuring out where to turn can be overwhelming. Circle of Care St. Louis Benefits & Resource Navigation provides hands-on assistance to help individuals and families understand available benefits, programs, and community resources—and take the next steps toward accessing them.
Whether you're trying to understand Medicaid, apply for food assistance, explore affordable housing options, or find transportation and utility assistance, we'll help you navigate the process.
HELP WITH THE NEXT STEP
More Than a List of Resources
Finding a phone number or website isn't always enough.
Applications can be confusing. Documents may be missing. Eligibility requirements can be difficult to understand. You
may not know which program to contact—or what to do when you hit a barrier.
Our Navigators provide practical, hands-on assistance to help you move from “Where do I start?” to “I know what to do next.”
We can help you:
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Identify programs and resources that may fit your needs
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Understand basic program requirements and next steps
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Organize information and required documentation
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Complete applications when appropriate
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Connect with the correct agency, program, or provider
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Make warm referrals when additional services are needed
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Follow up on identified barriers and next steps
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Understand where to go when a decision must be made by another agency
AREAS WE CAN HELP YOU NAVIGATE
Support for the Things That Matter Every Day
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Medicaid| Help understanding Medicaid programs, navigating applications or renewals, gathering required information, and connecting with the appropriate state resources.
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Medicare| Help understanding where to find Medicare information, accessing available Medicare resources, and connecting with appropriate programs or assistance.
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SSI & SSDI| Help understanding the application process, identifying required documentation, accessing Social Security resources, and navigating next steps.
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Affordable & Income-Based Housing| Help identifying potential affordable housing options, including public housing, Housing Choice Voucher resources, senior or disability housing, and other income-based housing opportunities.
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Food & Nutrition Assistance| Help identifying food assistance programs and navigating resources such as SNAP, food pantries, meal programs, and other nutrition supports.
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Utility & Household Assistance| Connections to programs that may assist with utilities, household necessities, emergency assistance, and other essential needs.
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Transportation| Help identifying transportation options for medical appointments, essential errands, community services, and other necessary activities.
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Community Resources| Connections to community organizations and programs that can address needs beyond the benefits listed above.
HOW IT WORKS
From Questions to Next Steps
1. Tell Us What You Need | We'll start by understanding the benefit, resource, or immediate need you're trying to address.
2. Explore Your Options | We'll help identify programs and resources that may be appropriate for your situation.
3. Navigate the Process | Depending on your needs, we may help you understand requirements, gather documents, complete forms, contact programs, or connect with the appropriate organization.
4. Address Barriers | If something is preventing you from moving forward, we'll help identify the issue and determine an appropriate next step.
5. Connect to Additional Support | If we discover that your situation requires more ongoing assistance, we'll help connect you with the appropriate Circle of Care service or community partner.
KNOWING WHICH SERVICE YOU NEED
Sometimes You Need More Than Navigation
Benefits & Resource Navigation works best when you have a specific benefit, program, resource, or immediate need that you're trying to access. If your circumstances involve several interconnected challenges and you need someone working alongside you toward goals over time, Case Management may be more appropriate.
If you currently receive Circle of Care Home Care and need help connecting the different parts of your care and support system, Care Coordination may be the better fit.
You don't have to figure that out before contacting us. We'll help determine the right starting point.
WE DON'T STOP AT THE REFERRAL
Connection With Follow-Through
A referral is only useful if it helps you move forward. That's why our approach goes beyond simply handing you a list of organizations. When appropriate, we help clarify next steps, identify barriers, make connections, and determine whether additional support may be needed.
Our goal is to help you leave the process with a clearer understanding of what comes next.
GET STARTED
Not Sure Where to Begin?
That's okay.
Tell us what you're trying to accomplish, and we'll help you identify a starting point.
Whether you're looking for benefits, housing resources, food assistance, transportation, utility support, or another community resource, Circle of Care St. Louis can help you navigate the next step.
Request Benefits & Resource Navigation
IMPORTANT INFORMATION
Circle of Care St. Louis provides navigation, information, application assistance, and connections to benefits and community resources. Eligibility, enrollment, benefit amounts, housing availability, placement, and approval decisions are determined by the government agency, health plan, housing provider, program, or organization responsible for the benefit or service.
Circle of Care St. Louis cannot guarantee eligibility, approval, benefits, funding, housing placement, or service availability.